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Complaint Letter to Police for Lost Mobile

Losing a phone is stressful, and a police complaint is the first thing your carrier, insurer, and sometimes even your bank will ask for. This free template helps you file a clear, complete report so your complaint gets registered in one visit.

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When and how to use this letter

File this complaint as soon as you are sure the phone is lost, ideally on the same day. Visit the police station nearest to where the phone went missing and carry your ID card plus the phone's purchase bill or box, which usually has the IMEI printed on it. The officer will record your statement and issue a complaint receipt with a reference number.

Do two things in parallel: ask your mobile carrier to block the lost SIM and issue a replacement, and register the IMEI for blocking. In India, the CEIR portal (ceir.gov.in) lets you block a lost phone's IMEI across all networks so it cannot be used even with a new SIM. In Pakistan, report the IMEI to your carrier and the PTA so the device can be blocked and traced.

Keep the stamped complaint copy safe. You will need it for an insurance claim, for your carrier's records, and if the phone is later recovered the police will contact you using the complaint number. Take a photo of the complaint as a backup.

A non-obvious tip: check your Google or Apple account's device history before visiting the station. The last known location shown by Find My Device or Find My iPhone can be written into the complaint and genuinely helps the police narrow the search.

Never sign a blank statement or let anyone rush you through the details. Read the written complaint before signing, and make sure the IMEI, model, and mobile number are recorded correctly. A wrong IMEI on the report makes tracing impossible.

Frequently asked questions

Do I have to visit the police station in person to report a lost phone?
In most cities, yes, at least for the first report, because the officer needs your signature on the written complaint. Some cities allow online lost-item reports through the police website, but you usually still collect the stamped copy in person. Call your local station first to check their process and save a trip.
What if I don't know my phone's IMEI number?
Check the original box or purchase bill, where the IMEI is printed. If you bought it online, the order details often list it. On Android, your Google account's Find My Device page shows the IMEI of registered phones, and Apple ID account pages show it for iPhones. File the complaint anyway and add the IMEI later if you recover it.
Will the police actually find my lost phone?
Recovery depends on whether the phone is switched on and traceable. Police can track an IMEI when the device connects to a network, and blocked IMEIs often surface when someone tries to use or sell the phone. Keep your complaint number active and respond if the station calls you, but protect yourself meanwhile by blocking the SIM and changing passwords for banking and email apps.

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