Complaint To Builder For Hidden Charges
Surprise charges at the time of possession — club fees, development levies, 'miscellaneous' heads — are a classic builder tactic. This letter demands an itemised justification for every extra rupee and puts your objection firmly on record.
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Hidden charges almost always appear at possession time, when the builder knows you are desperate for the keys. The letter's key move is demanding the agreement clause for each charge — because if the charge was never in the agreement, the builder has to justify it some other way, which they usually cannot.
Gather your documents before writing: the allotment letter, the full builder-buyer agreement, the original cost sheet, and every payment receipt. Highlight (literally, with a marker) every charge head in the agreement so you can state precisely that the new demand appears nowhere in it.
Do not pay under pressure to 'get the keys first and dispute later'. Once paid, recovering the money is much harder. The letter states that possession cannot be held hostage to unagreed charges — regulators consistently support buyers on this point.
What happens next: builders often withdraw or reduce questionable charges once a buyer demands contractual justification in writing, because the same letter can go straight to the regulator. If the builder produces a genuine clause you overlooked, pay what is truly due — the letter only disputes what is undocumented. For persistent demands, file with the real estate regulatory authority with your agreement, cost sheet, and the demand letter attached.
Frequently asked questions
Can a builder add charges not mentioned in the agreement?
The builder says no possession without paying. What do I do?
What if some charges turn out to be genuine?
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